At Kitty Glamour, customer satisfaction is our priority. To ensure a smooth shopping experience, we have outlined our return and refund policy below:

  1. No refunds on change of mind: Once an item has been successfully delivered in good condition, direct cash refunds for a change of mind are not allowed.
  2. Refunds and exchanges for damaged or defective items: Refunds or replacements will be issued for items received damaged or defective upon delivery.
  3. Delivery timeframes and delays: Standard delivery timelines apply; however, minor logistical delays do not qualify for order cancellations or refunds.
  4. Incorrect orders by the customer: Items ordered incorrectly by the customer (such as wrong size or variant selection) are not eligible for direct cash refunds, though exchanges may be permitted depending on stock availability.
  5. Refund processing time: Approved refunds will be processed within 7–14 working days back to your original payment method.

IMPORTANT NOTE

By completing your purchase, you agree to these store terms and conditions.

For any further inquiries or assistance, feel free to contact us.
Thank you for shopping on www.kittyglamour.com